Human Rights Legal Support Centre

What is Discrimination?

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Services or Facilities

You have the right to equal treatment and freedom from harassment when buying a product, getting a service, or using a building or facility that is open to the public. This includes public transit, hospitals, schools, public washrooms, police services and privately-owned services or facilities, such as theatres or restaurants.

Unfair treatment must be linked to a ground in the Code. For example, you can’t be discriminated against because you use a wheelchair or other mobility device. You can’t be denied service because of your race, family status or sexual orientation.

For more information about your rights in obtaining services or using facilities visit the Human Rights Commission website.

If you are a person who faces barriers to services or facilities because of a disability, you can get information about Accessibility Standards from the Ministry of Community and Social Services at 1-866-515-2025.