Our Services

What Services Does the HRLSC Provide?

The HRLSC provides legal advice and assistance to people across Ontario who have experienced discrimination.

We can help you:

• Resolve a dispute involving your rights under the Human Rights Code
• File an application to the Human Rights Tribunal of Ontario
• Take your application to mediation or a hearing at the Tribunal
• Enforce an Order of the Tribunal if the Tribunal finds that you have experienced discrimination

Legal services, including representation, are provided on a stage-by-stage basis – for settlement negotiations, for filing, for mediation and for a hearing. This allows us to match the level and extent of service at each stage to a number of factors including the needs of the individual, the merits of the claim and the complexity of the evidentiary and legal issues.

Learn more about our eligibility for legal support services.

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What We Do

Our services are offered individually at each stage of a human rights dispute. We offer legal advice and support services to clients looking for early resolutions. We advise clients looking to file a human rights application on the HRTO process and the merits of individual cases. We also provide legal representation at various proceedings at the HRTO and through judicial reviews.

At HRLSC, we:

• Help people claim and protect their rights
• Provide advice on our telephone inquiries line
• Assist people to file human rights applications
• Represent applicants at mediations, hearings and follow-up enforcements of decisions and settlements at the Human Rights Tribunal of Ontario (HRTO)

As winners of the 2018 Amethyst Award, we’ve been recognized for our service excellence within Ontario’s Public Service. We continue this commitment to excellence in the legal advice and support services we provide to people across the province every day.

To learn more, read:

• HRLSC’s Brochure
  Download
• HRLSC’s Indigenous Services Brochure
  Download

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About Our Staff

The HRLSC is headquartered in Toronto. Our team of staff includes lawyers, paralegals, human rights advisors and representatives, legal case coordinators as well as administrative and management staff. This structure allows our team to share information, skills and resources and to problem-solve together in small groups.

Together, we have expertise in:

• Human rights
• Labour
• Civil litigation
• Administrative law

Our lawyers and paralegal staff have employment and volunteer work at a range of Provincial government services and agencies, local legal clinics, advocacy and social justice organizations.

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How to Get Help