A young man originally from Libya went to a bank to open an account. The bank teller asked a range of questions about his possible involvement in terrorist activities. He asked to see the form that contained the questions, but was refused. The teller apologized, but said that she had to ask these questions because he is from the Middle East.

When questioned, the teller denied that she had asked if he or his siblings were terrorists. The bank stated that these questions were mandatory and required by the federal Proceeds of Crime and Terrorist Financing Act.

The Centre negotiated a settlement that included:

  • Financial compensation for the right to be free from discrimination;
  • A letter of apology.