A 78 year old man lived in non-profit housing run by the municipality. He had several mental health disabilities and received weekly visits from a therapy dog. The housing provider passed a rule saying that no dogs were allowed in the building, even to visit. Once the new rule was put in place, he was forced to walk several kilometres to visit the dog. The Centre wrote a letter to the housing provider, and very quickly, they announced that pets would be allowed in the building once again.
The man’s therapy dog was allowed to resume visiting him in his home.