A student living in residence at a college disclosed to the administration that she had mental health disabilities.

The residence then required her to sign a safety contract agreeing, among other things, to attend counselling, to monitor and provide proof of her attendance, and to call a help line if she was in crisis. She was already receiving regular psychiatric care off campus.

The student felt threatened and would not meet with the administration to discuss the contract. After an incident where the administration thought she was at risk of self-harm, she was told to leave the residence. After moving back in with her family, she eventually withdrew from her courses at the college.

The Centre negotiated an agreement that included:

  • Financial compensation for the discrimination;
  • Training for all staff on the duty to accommodate mental illness;
  • A letter of apology.