A client was transitioning from female to male. He was part of the CAMH Gender Transition Program which required him to live publicly as a man and required him to provide a letter from his employer verifying that he was using his new (male) name at work. He explained this to his supervisor and indicated that he needed a letter. What followed was a course of harassment based on gender identity including refusing to call him by his new male name. He was fired.

The Centre negotiated a settlement that included:

  • Financial compensation for the right to be free from discrimination;
  • Lost wages;
  • Training for supervisors, the human resources department and all existing and new employees on gender identity issues;
  • One-on-one training session with the personal respondent and his supervisor;
  • Amendment of the human resources policy to include gender identity issues.