The Human Rights Legal Support Centre (HRLSC)

Have you faced discrimination and need help getting justice?
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VIDEO: Understanding Human Rights in Ontario

VIDEO: What to know about filing an Human Rights Complaint

What Happens When I File a Complaint with the HRTO?

If you file an application at the Human Rights Tribunal of Ontario, you will be required to attend a mediation with the other party to try to agree on a voluntary resolution. If that fails, you will then proceed to a hearing where an adjudicator (acting as a judge) will determine if Ontario’s Human Rights Code was violated, and may order remedies such as monetary compensation or policy changes.

Our How To Guides provide detailed information, explanations, definitions, tips and links to help you through the legal process.

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Learn about Social Areas and the Code

HRLSC’s Frequently Asked Questions

Learn more about protected social areas and Ontario’s Human Rights Code

Read our Frequently Asked Questions section: Here you’ll find answers to some frequently asked questions and answers for social areas listed under the Code, along with some other important details in Ontario’s human rights system.

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External Links

OHRC Policies and Guidelines & CLEO’s Steps to Justice

Ontario Human Rights Commission Policies and Guidelines

The OHRC’s policies and guidelines set standards for how individuals, employers, service providers and policy-makers should act to ensure compliance with the Code. They represent the OHRC’s interpretation of the Code at the time of publication.


Community Legal Education Ontario’s Steps to Justice website

Find free information about legal problems in Ontario. Reliable, practical, and easy to understand.

Navigating The Ontario Human Rights System:

The Ontario Human Rights System is made up of three separate agencies (see below).

ONTARIO HUMAN RIGHTS COMMISSION (OHRC)


The OHRC advances human rights in Ontario through research, education, targeted legal action and policy development. Please note: the HRLSC — not the OHRC — takes phone calls about human rights cases.
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HUMAN RIGHTS LEGAL SUPPORT CENTRE (HRLSC)


The HRLSC offers human rights legal advice and support services to anyone experiencing discrimination under Ontario’s Human Rights Code. Our services may also include legal assistance in filing applications at the Human Rights Tribunal of Ontario (HRTO), and legal representation at mediations and hearings.

HUMAN RIGHTS TRIBUNAL OF ONTARIO (HRTO)


You can begin your case of discrimination and harassment under Ontario’s Human Rights Code by filing an application with the HRTO. The HRTO offers the opportunity to settle cases through its mediation services and conducts adjudication of cases by holding hearings.