New changes to HRTO Rules of Procedure & Practice Directions – Les nouveaux changements des règles de procédure et directives de pratique The Human Rights Tribunal of Ontario (HRTO) announced updates to its Rules of Procedure, Practice Directions, Forms and operational processes coming into effect as of August 17, 2026. Please see our home page or Human Rights Law Updates section for details. --- Le Tribunal des droits de la personne de l’Ontario (TDPO) a annoncé des mises à jour à ses Règles de procédure, ses directives de pratique, ses formulaires et ses processus opérationnels. Les mises à jour entrent en vigueur le 17 août 2026. Pour plus d'informations, veuillez consulter notre page d'accueil ou notre section « Mises à jour de la loi ».

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The HRLSC has successfully completed its planned technology upgrades.

WHAT’S NEW:

  • The HRLSC’s client portal site can now be accessed at a new link: ctt.cp.hrlsc.on.ca.
  • The HRLSC’s Staff have transitioned to a new email format and clients may receive emails from staff addresses that look a little different. However, please note, emails sent to previous staff email addresses will still be received, and non-staff emails such as notices@hrlsc.on.ca remain the same.

Client Portal Login

The HRLSC’s new Client Portal is an online tool for accessing and managing your human rights intake.

Please note:

Completing a portal intake, speaking with HRLSC staff or sending the HRLSC documents does not mean that you have started your human rights case or any legal proceeding.

If you want to start a legal proceeding about Code-related discrimination, you must complete the Human Rights Tribunal of Ontario (HRTO) forms and file the forms with the HRTO.

New users

If you are new to our site, do not have an existing intake with the HRLSC or a Notice from the HRTO and have not completed our questionnaire:

Start here

Returning users

If you have completed our questionnaire, are a returning user or if you have received a Notice from the HRTO:

Log in

Other helpful tools:

What are my other options?

Need help figuring out if your experience is considered discrimination, harassment, or reprisal under Ontario’s Human Rights Code? Take our Questionnaire.

Human Rights Guided Pathways

If you have experienced discrimination contrary to Ontario’s Human Rights Code, you can file a discrimination complaint (or application) with the Human Rights Tribunal of Ontario within 1 year. Our free step-by-step online tool can help you complete the form.

Start an Intake or Contact Us

The Human Rights Legal Support Centre offers legal supports at various stages, including through early resolutions, and the HRTO application, mandatory mediation, and hearing process. If you’ve received a notice of mediation or hearing, start an online intake or contact us.

Browse our How-to-Guides

Learn more about the HRTO application process, mediations, and hearings. Our How-To Guides provide detailed information, explanations, definitions, tips and links to help you through the legal process. Browse our How-to Guides.