The HRLSC's client portal site is experiencing some technical difficulties at the present time and some delays of service may occur. We thank you for your patience as this issue is resolved --- Le site web du portail client du CAJDP connaît actuellement des difficultés techniques et des retards de service pourraient survenir. Nous vous remercions de votre patience pendant la résolution de ce problème.

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The following are definitions for the types of cases you may encounter:

  • Cases Decided at Hearing:
    Cases where HRLSC provided representation to an applicant at a hearing, resulting in a resolved case before a hearing at the Human Rights Tribunal of Ontario. 
  • Settlement at Mediation:
    Settlements negotiated at a Tribunal mediation or directly between the parties. In settlement agreements, applicants do not withdraw their allegations and the respondents do not acknowledge any of the facts as alleged. 
  • Tackling Systemic Discrimination:
    Systemic discrimination is when discrimination happens because of a business practice, a workplace policy, or a government program and it is not limited to a single incident or occurrence. It can also affect a large number of people.