Due to technical difficulties, we are unable to receive faxes at this time. Please try again later. We apologize for this inconvenience and thank you for your patience. — En raison de difficultés techniques, nous ne pouvons pas des transmissions par télécopieur. Veuillez réessayer plus tard.  Nous nous excusons pour la gêne occasionnée. Nous vous remercions de votre patience.

*IMPORTANT*: Effective June 1, 2025
Changes have been made to HRTO Rules of Procedure & Practice Directions

Click to read more about how these changes will impact your application

Client Portal Login

The HRLSC’s new Client Portal is an online tool for accessing and managing your human rights intake.

Please note:

Completing a portal intake, speaking with HRLSC staff or sending the HRLSC documents does not mean that you have started your human rights case or any legal proceeding.

If you want to start a legal proceeding about Code-related discrimination, you must complete the Human Rights Tribunal of Ontario (HRTO) forms and file the forms with the HRTO.


New users

If you are new to our site, do not have an existing intake with the HRLSC or a Notice from the HRTO and have not completed our questionnaire:

Returning users

If you have completed our questionnaire, are a returning user or if you have received a Notice from the HRTO:


Other helpful tools:

How-to-Guides

Learn more about filing applications, mediations, your legal options and more.

Contact Us

If you’ve used the online tool, have reviewed our How-to section, and still can’t find an answer, get in touch with HRLSC.