Austen v. Senior Tours Canada Inc., 2013 HRTO 1417

A woman with multiple disabilities tried to book a trip with a tour company and had followed up to make several requests for accommodation. They wrote her a letter in which they stated that their passengers had to be in “good physical condition” and declined further services.

The Tribunal ordered:

  • $5,000 financial compensation for the discrimination and harassment.

To read the full decision, visit CanLII